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Become fan of your job. Yes it is EXCITING - to work with us. We are people with Emotion and passion who strive for eXcellent results, driven by suCcess and Independent thinking, intrinsically motivated. We work successfully in a Team, always looking for Innovative ideas in order to satisfy our coNsumers at the highest level, and we are not afraid also to show a healthy dose of Guts in our daily work. This is what we and our three successful brands JOOP!, Strellson and windsor. stand for. For our headquarters in Kreuzlingen / Switzerland we are looking as soon as possible for an Intern Customer Services windsor. (d/f/m) During your varied and interesting internship, we offer you the chance to get a behind-the-scenes look at all the sales activities of our brand Windsor. You will support the Customer Services Team in managing regions and countries in German-speaking and international areas. This includes handling various administrative tasks, preparing statistics, and creating and interpreting customer and sales analyses. Required experience and skills: a degree in business or textile management ideally SAP and Excel knowledge good English knowledge, other foreign languages are an advantage great interest in the field of sales a high willingness to learn as well as a fast comprehension ability ability to work in a team and an open-minded personality a careful and precise way of working Our employees are essential to the success of our brands and our organization. We take a 360 degree approach to strengthen the social well-being and physical health of our employees. See our benefits below: Kids room : We want our employees to get the best possible support at all stages of their lives, which is why a parent-child office is available to provide optimal care for their children in the event of childcare emergencies. Events : We use events to celebrate successes together with employees from all departments. Parking lots : All employees have the possibility to use a free parking lot directly at the headquarters. Clean eating / employee restaurant : In our Goût Mieux certified employee restaurant HOME, we focus on Clean Eating and offer a diverse range of fresh and healthy dishes every day. Employee discounts : In our stores and outlets, all employees receive discounts on the high-quality products of our brands. Good connection to public transport : Due to the central location there is a very good connection to public transport. Fitness : Sports courses under the guidance of professional trainers, such as yoga, circuit training or cardio tennis, are among the many sports we offer. There is also a fitness room with strength and endurance equipment. Comprehensive onboarding : Through various onboarding measures, such as our HFG College, an induction plan and mentoring program, we ensure the optimal integration of our new employees. Dogs : If the supervisor as well as the colleagues agree, our employees are allowed to bring their dog to the workplace. Relocation / Company apartment : We support new employees in finding suitable housing as part of the onboarding process. Heidi : With our company-owned sports boat "Heidi", our employees can go wakeboarding or waterskiing on Lake Constance together with their colleagues. Family and Profession : In 2017, the HOLY FASHION GROUP was the first Swiss fashion company to be awarded the rating "Family&Profession". Top employer : In the TW employer survey, we were ranked among the TOP 10 employers in the fashion industry. For additional information and more fascinating jobs please go to www.holyfashiongroup.com

Description de l'entreprise Le présent et le futur d'Audemars Piguet se construisent grâce à la contribution de tous nos talents. Inspirés par la richesse de notre passé, nous sommes enthousiastes à l'idée de ce que nous créerons dans le futur. Ensemble, nous sommes résolument tournés vers l'avenir et en quête continue d'excellence dans tous nos métiers. Si notre mission vous inspire, venez forger votre propre chemin au sein de notre famille pour que l'on continue de créer l'extraordinaire. Écrivons le prochain chapitre de votre carrière ensemble ! Description du poste Vous assurerez le polissage des boîtes, bracelets, attaches et toute autre fourniture concernant l'habillage ; Vous réaliserez les différentes opérations de polissage, utilisation du lapidaire, sablage et satinage selon les gammes opératoires définies ; Vous serez chargé d'entretenir et respecter les machines et les outillages mis à disposition ; Vous participerez également à la bonne marche de l'atelier. Qualifications Titulaire idéalement d'un CFC de Polisseur ou d'une formation équivalente, vous justifiez d'une expérience de plusieurs années sur un poste similaire ; Vous faites preuve de rigueur, soin, propreté et vous êtes doté d'une excellente dextérité ; Vous êtes autonome, rigoureux et capable de travailler seul, tout en respectant les standards de qualité élevés de notre maison ; Votre esprit d'équipe vous permet de vous intégrer facilement et d'entretenir d'excellentes relations avec vos collègues. Informations complémentaires Ce que nous offrons : Participation à la prise en charge de l'assurance maladie ; 5 semaines annuelles de congé ; Des contributions à vos activités sportives ou culturelles ainsi qu'aux abonnements encourageant la mobilité douce (CFF par exemple) ; Une LPP avec des taux avantageux. Vous souhaitez exprimer votre expertise au sein d'Audemars Piguet ? N'hésitez pas et postulez en ligne ! Nous nous réjouissons de discuter des opportunités qui pourraient correspondre à votre prochaine aventure professionnelle. Le masculin vaut pour le féminin.

If you are: Passionate about luxury watches and technical training.An excellent communicator with a knack for explaining complex concepts.Organized, detail-oriented, and committed to delivering high-quality results. Then you must be the right talent to join our Customer Service team as a CS Watchmaking Trainer! In this vital role, you will be responsible for delivering top-notch technical training and support for our luxury watch products. This position involves a combination of training delivery, technical support, and collaboration with various departments to ensure the highest standards of service and product knowledge. Key Responsibilities: Technical Training (50%): Plan, organize, and conduct technical training sessions for Customer Service watchmakers, external partners, and non-technical boutique staff.Assess and support the development of technical skills, identifying training needs to enhance performance.Develop and revise training materials, including remote training modules and individual training reports.Coordinate and oversee polishing training delivered by the Manufacture expert.Manage training pieces, including inventory control and destruction if necessary.Participate in client events as required. Technical Support (50%): Represent the needs of Customer Service and clients in watch novelties follow-up meetings with the Development Department.Contribute to the definition of the CS intervention policy and its communication to the markets.Identify CS spare parts requirements and define bills of material in collaboration with the Bureau Technique.Create and maintain comprehensive technical documentation.Develop specific tools to improve the efficiency and quality of intervention.Serve as the primary technical contact for all markets, providing expert support for watch products. The exceptional skills we are looking for: Have previous experience as a watchmaking trainer, with the ability to contribute to product development and provide technical support to markets.Fluency in English and French.Demonstrate excellent interpersonal and communication skills, with the ability to adapt to diverse audiences.Be self-motivated, organized, and results-oriented, with a rigorous and proactive approach.Exhibit a strong client focus.Be an excellent team player with experience in cross-functional projects in an international setting.Possess the ability to thrive in dynamic and evolving environments.Be willing to travel for training delivery and to support CS teams in our markets. Still wondering why you should apply? Our friendly, open-minded and talented team looks forward to welcoming additional skills to keep raising the bar Your daily activities will be interesting, challenging and diverse We are passionate about developing our people and you will have access to various trainings No day will be like another! The Piaget sense of daring, shared joy and freedom, means that we will always strive to go further! If you want to become a part of it do not hesitate to apply!

Introduction de la société OMEGA est une prestigieuse marque horlogère mondialement connue pour ses exigences de qualité, précision et innovation depuis plus de 170 ans. Nos montres comptent parmi les plus belles au monde et se caractérisent par leur technologie de pointe et leur style intemporel. Au cours de notre longue histoire, nous avons battu des records de précision, redéfini le chronométrage sportif et maintenu notre position à la pointe de la Haute Horlogerie. En tant que marque internationale, nous sommes toujours intéressés à rencontrer de futurs collègues souhaitant contribuer au travail de nos équipes sur presque chaque continent à l'aide de leurs talents, ambitions et inspirations. Description du poste Effectuer l'assemblage de boîtes, poussoirs, tubes, lunettes, correcteurs ainsi que de soupapes Réaliser le posage et le collage de glaces de différents types Assurer et contrôler l'étanchéité des boîtes et effectuer différents travaux de remise en état sur des boîtes de montres ainsi que de contrôle de sortie Gérer les commandes ainsi que les stocks de composants (réception, contrôle & stockage) Profil Vous êtes au bénéfice d'une formation technique d'Opérateur en horlogerie Expérience avérée dans le montage de boîte souhaitée Vous appréciez le travail en équipe, disposez d'une attitude orientée « clients » et êtes habitué à travailler de manière indépendante, fiable et soigneuse De langue maternelle française (ou allemande avec bonne compréhension de la langue française) Langues voir profil Personne de contact Lauriane Premand HR Business Partner

« Always do better than necessary » is not only our founder's motto; it is also the mindset that drives us every day to do what has never been done before! Have you ever thought about becoming a member of the Piaget Family? Customer Service Project Manager If you are: Passionate about luxury watches and jewellery An excellent communicator with a knack for explaining complex concepts. Organized, detail-oriented, and strong project management skills. Then you must be the right talent to join our Customer Service team as a CS Project Manager! Within the Piaget Customer Service Headquarter Department, the Customer Service Project Manager is pivotal in establishing the strong foundations of the Customer Care strategic orientations of the Maison. The person will focus on monitoring Customer Service activity and plans, providing recommendations to enhance the service strategy and to design specific actions Key Responsibilities: Project Management: based on the global strategy and vision for Piaget Customer Service, suggest and lead concrete actions in collaboration with other departments to develop a first class Customer Experience. Audit, propose and implement new solutions and tools in order to achieve better results and reach CS operational efficiency in our boutiques Define and lead improvement projects towards our final customers, our point of sales, and platforms Structure and prioritize actions according to emergencies, business, planning Conduct competitive analysis among the luxury industry to identify trends, consumer needs and best practices for CS. If needed challenge the current ways of working Client claim management: play a key role in proactively managing sensitive customer service (CS) claims. As a Client Claim Management specialist, you will provide timely and effective support to our markets, working to prevent escalations and ensure client satisfaction. This position requires a strong understanding of escalation processes and a commitment to finding satisfactory solutions. Another key aspect of this role is direct communication with CS clients, via mail and telephone as needed. CS Training Program Manager & Community Lead: join our team and play a key role in animating our CS champions community and developing engaging Customer Service (CS) training programs to enhance CS skills and culture. As a CS Training Facilitator & Community Coordinator, you will design creative training materials on CS fundamentals for Retail and lead CS training programs to support the Customer Service activities managed by our Sales Associates. Customer Service Content Creation for Web and Digital Platforms: the role involves creating and maintaining customer service content across our digital ecosystem, including our website's customer service pages and customer-facing communications within our SAP system.

Reconnue pour son savoir-faire en Haute Horlogerie et Haute Joaillerie, Chopard est célébrée pour son audace créative et sa conception d'un luxe éthique et responsable. Fière de ses valeurs et de ses traditions, notre Maison insuffle son esprit de famille dans ses relations avec ses employés comme avec ses clients, oeuvrant à offrir une expérience de marque extraordinaire. Chopard peut s'appuyer sur un vaste réservoir interne d'expertise et de savoir-faire réunissant plus de 45 métiers différents tant dans la tradition horlogère suisse, que la joaillerie. Votre mission Vous assurez la réparation de nos montres Mécaniques et Complications, incluant nos montres anciennes à petite et grande complication. Vos responsabilités majeures Réviser l'ensemble de nos montres mécaniques; Réviser l'ensemble de nos montres mécaniques « complication » (Quantième Perpétuel - Tourbillon); Effectuer des révisions sur des montres simples Quartz; Emboitage. Vos responsabilités spécifiques Assurer les contrôles finaux selon nos critères; Assurer des opérations de maintenances sur nos produits de stock (Avant-Vente). Votre parcours et compétences Formation CFC ou équivalent Très bonnes connaissances horlogères avec 5 ans d'expérience minimum dans un département des complications de Production ou SAV Maitrise du Quantième Perpétuel ou du Tourbillon Disponible et Flexible Motivé et Volontaire Rigoureux Type de contrat: Contrat à durée indéterminée (CDI) Taux d'occupation: Temps plein