Top Seller / Luxury Brand / Zürich

Pays :
Suisse
Région :
Zürich
Ville :
ZURIGO
Catégorie :
Vente au détail
Type de contrat :
CDI
Type d'emploi :
Plein temps
Expériences :
2 à 5 ans
Langue :
Allemand(Maternelle)

Description de l'entreprise

Since 1995, SIDLER SA has been operating in the field of Head Hunting, Recruiting and Selection of qualified personnel in the whole Switzerland, Italy and Europe.
The gained experience along this period of more than 20 years, makes SIDLER SA a company particularly specialized in the selection and recruitment of specific figures in different fields, but particularly in the Fashion / Luxury and Retail field at international level. Main goals of SIDLER SA are the creation and reinforcement of trust relationships and customized approaches, based on values such as professionalism, competency, discretion and quality.

Description du poste

On behalf of our esteemed Customer, a multinational Company leader in the Top Luxury field, we are recruiting the following profile:

TOP SELLER / LUXURY BRAND / ZÜRICH

Duties and responsibilities:

Manage an own portfolio of VIP Customer
Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease
Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products
Guarantee cross and up-selling for all product categories
Discuss with clients and give advices on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
Ensure the achievement of individual and Store goals, enhancing and developing the business
Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
Ensure the products replenishment and physical inventory of merchandise
Follow Company grooming, accordingly with the Company standards and policies

Profil recherché

The ideal candidate will have the following skills, knowledges and experience:
 
  • Qualified degree
  • Strong Network in Zürich
  • 5 years of experience in Luxury/Retail field
  • German native
  • Fluent in English
  • Any other language will be considered a plus
  • Analitical skills: with experience in KPI, capable to provide sales analyses and reports
  • Good IT knowledge of MS Office (Excel)
  • Proven ability to drive and exceed individual and store result
  • Deep passion for fashion and luxury
  • Excellent commercial awareness and customers attitude
  • High flexibility and ability to adapt to different customers
  • Team-player mentality
  • Strong communication skills
  • Ability to work in a fast moving and dynamic environment
  • Luxury product knowledge

Contact

SIDLER SA