Store Manager - Zurich - Concession Manager
Description de l'entreprise
.Depuis sa création à Paris en 1984 (ligne Homme en 2007), Sandro privilégie son terrain d'expression favori, le masculin–féminin, et murmure à l'oreille de celles et ceux qu'elle habille une allure indéniablement parisienne. Un vestiaire porté sans ambiguïté par une femme et un homme urbains, au style anticonformiste, mais qui cultivent le chic et la discrétion. Filiale du Groupe SMCP, la marque poursuit avec succès son développement international et compte 524 points de vente et près de 1850 collaborateurs de talent dans 33 pays.
Description du poste
Responsible for overall management of the store, staff, merchandise and customer service.The Store Manager is also responsible for driving his or her team to achieve sales objectives, maintaining and achieving high operational and merchandizing standards and goals, building highly motivated teams and developing associates to the next level.
Meet and exceed sales goals.
Exceptionally sales and results driven
Being a team leader, acting as an ambassador of The brand , driving business and being an overall presence on the selling floor
Ensure client services meets and exceed expectations, always willing to go the extra mile in order to provide superior customer service
Ensure that the sales floor is supervised and staffing levels reflect business patterns
Execution of daily, weekly and monthly store operations and floor management
Management and development of the sales team
Train and encourage the team to build customer loyalty and retention via impeccable customer service and follow up
Create an on-brand environment through communication, motivation and participation
Ability to present and introduce innovative ideas to drive business, utilizing any and all tools provided
Creating and coaching sales teams to become Brand Ambassadors representing our brand.
Ensure uniform and grooming guidelines are followed at all times
Merchandising & Visual:
Responsible for all visual merchandising via the guidelines given by the head office
Stock management in stores (deliveries, transfers, etc.) with proactive follow up for replenishment requests
At least two years of retail key-holder experience in a qualifying contemporary or luxury environment
Passion for retail and fashion
Ability to supervise, manage and develop a strong sales team
Dynamic with excellent interpersonal skills
Knowledge of sales techniques and enhancement of products
Excellent communication, leadership and organizational skills with a proactive approach and a strong sense of analysis and decision making
Demonstrated computer proficiency, Microsoft Excel a plus