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Quality Assurance Inspector

Pays : Suisse

Région : Ticino

Ville : Chiasso

Catégorie : Production - Qualité

Type de contrat : CDI

Type d'emploi : Plein temps

Description du poste

The Quality Assurance Professional will be under the responsibility of the of the Quality Assurance Department in our Watch Center located in Ticino - Southern Switzerland. In close partnership with the QA department, this individual will be responsible for external supplier QA for Jewelry and Watch pieces. The inspector will ensure that the finished product meets all design characteristics and quality attributes including specifications. He/She will be accountable for the completion of all quality administrative tasks related to the outlined product controls. This Professional will need to travel monthly up to 80% of his/her time both in Europe (Italy /Spain/France and Germany) and US.

Responsibilities :

Technical Inspection & Data Maintenance Technical and aesthetic inspection for incoming merchandise and goods according to the standards and specificationsCoordinate and execute jewelry finished good onsite inspections in Italy, France, Germany, and SpainInspect merchandise onsite to ensure all products meet Tiffany & Co. standardsRecord and publish onsite inspection data in JDEdwardsDraft non-conformity reports for rejected merchandiseApply all regulatory and product standards at the product and project level Supplier Relationships & CommunicationClosely partner with European vendors to understand their manufacturing & quality capabilities Build trust with suppliers to solve quality issues in a timely manner Develop touch base cadence (along with the manager) with suppliers to ensure continue partnership on Tiffany projects, specifically new product launchesSupport and coordinate with appropriate internal Tiffany & Co. teams on new product launches when technical inquires arise with suppliers Ensure appropriate teams receive communicate to keep all parties updated on project status, issues, and staffing challenges with vendorsCommunicate and document in meetings through clear consistent and timely project status updates detailing progress, issues/concerns and solutions Technical Quality Training Provide training to supplier's manufacturing and QA staff regarding Tiffany & Co. product requirements and inspection protocol and methodPartner with Strategic Sourcing, Product Development, US QA on educational methodologies and roll outs to ensure proper supplier training Facilitate supplier trainings to properly skill vendors on new product in partnership with cross functional partners Specify and coordinate all product testing needsEnsure all documentation is aligned with project needs and risk evaluations

Profil recherché

Required Qualifications Completion of Gemology Degree or equivalent studies At least three years quality control experience in the industry sectorProficiency with Microsoft Excel, Word and OutlookAbility to work with and without microscopes for very small details Willing to travel to suppliers and Tiffany & Co facilities (about 75/80%), flexible work scheduleFluent in Italian and English Strong Customer Service focusMeticulous attention to detail and striving for excellence Preferred Qualifications French language knowledge will be considered a strong plus Bachelors or Associates degreeGraduate Gemologist (GIA)American Society for Quality CertificationFellowship Gemology Association of Great Britain (FGA)
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