Deputy Boutique Director

Deputy Boutique Director (M/F)

Permanent position based in Zurich, to be filled ASAP

Are you a good match?

You have a proven managerial experience, you are curious, positive, flexible, organized, reliable and eager to build the success of the Boutique.

You have strong communication and interpersonal skills while being result and client-driven to achieve excellence. You master in German and English and a third language will be a strong plus.

What are we expecting from you?

Reporting to the Boutique Manager you will be his relay on all boutique activities to drive its performance as well as to develop team members and run in-store operations. As part of the management team of the boutique, your role will be to:

• Drive business - co-managing the team along with setting priorities and objectives, monitoring sales trends and key performance indicators, following client satisfaction;
• Offer an outstanding experience - making sure all clients feel welcomed and cared for;
• Ensure a high level of service - supporting customer service activities, maximizing in-store experience;
• Develop the team - uniting the team behind common goals, coaching team members, following-up improvement, participating to recruitment process, nurturing the team's knowledge;
• Run in-store operations - supervising boutique operations and back-office activities, ensuring policies are respected, growing operational excellence.

More than a role.... We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.

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The recruitment process

Apply online.

If your profile is selected

1. You will be contacted by the Talent Acquisition team for an initial online digital interview
2. Boutique based interview to meet the management team.
3. You will then meet the Retail Manager and HR Business Partner for the Swiss market.

If your application is not selected, you will receive a rejection email.