×
News
Les dernières news
Avec son entrée en Bourse, Dr. Martens sera valorisée entre 3,3 et 3,7 milliards de livres
Pour les parents acheter de seconde main est d'abord une question de budget
La marque de bijoux Lou Yétu au coeur d'une polémique
L’Institut français de la mode obtient un label de l'Etat
Wechat réussit son offensive sur l'e-commerce chinois
Damartex repart de l’avant au premier semestre de son exercice 2020/21
Thom Browne dévoile sa ligne enfant
Bestseller présente sa nouvelle boutique en ligne, The Founded
CCI France et Medef appellent à maintenir tous les commerces ouverts en cas de reconfinement
Emmaüs tente de répondre à la concurrence de l'e-commerce
Une vente aux enchères consacrée au style irrévérencieux de Chantal Thomass
La vaccination du patron de Richemont fait sourciller les Suisses
Aux Etats-Unis, la mode circulaire s'organise avec le rachat de Circlarity par ReCircled
Paul Smith entame son deuxième demi-siècle de carrière et revisite ses grands succès
Les magasins Debenhams vont fermer définitivement, Boohoo rachète la marque
Paiements: le français Alma lève 49 millions d'euros
L'administration Biden pousse le Congrès à adopter le plan de relance de 1.900 milliards de dollars
Julien Fournié, le couturier qui s'amuse en temps de pandémie
Asos favori pour le rachat de TopShop, rapporte Sky News
Pour Pascal Morand (FHCM), la mode virtuelle est "une parenthèse"
Wales Bonner complète sa trilogie mode avec une collection empreinte du chic de Sainte-Lucie
Pour dévoiler sa collection masculine, Hermès investit le Mobilier national
Partager
Taille du texte
aA+ aA-
Imprimer
Cliquer ici pour imprimer

Assistant Store Manager - Zurich Airport

Pays : Suisse Suisse

Région : Zürich

Ville : Zürich

Catégorie : Vente au détail

Type de contrat : CDI

Type d'emploi : Plein temps

Description du poste

Tiffany & Co..... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence.For 182 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand creates a workplace like no other.We expect our employees to deliver the Tiffany Experience to each and every customer and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to corporate sustainability.
We are looking for an Assistant Store Manager for our store in Zurich airport.
Responsibilities :
You will assist the Sales Manager on the following key accountabilities : Fiscal Accountability
- Deliver profit plan sales and profitability targets of high volume location.
- Demonstrate favorable/positive audit control results.
- Ensure all day to day activities support the key retail strategies and current initiatives in order to drive the success of various types of business.Achieve Sales Results Through Intensified Clientelling Efforts
- Consistently achieve or exceed monthly and quarterly sales plan objectives, and analyze dayly results.
- Set the teams suitable targets and manage commercial activity with the help of performance indicator.
- Optimize all customer engagement opportunities relating to key business initiatives.Service Excellence
- Foster a store environment of Service Excellence- define, model and hold teams accountable for demonstrating the behaviors that enhance customer engagement, build enduring relationships and represent Tiffany Brand values throughout the market.
- Coach all staff to reinforce Tiffany & Co. training concepts and develop the necessary skills to ensure consistent delivery of Service Excellence.
- Develop and build clients relations with Top Clients.
- Resolve difficult customer issues.Talent Management
- Recruit, develop and motivate the team, to create a work environment conductive to hitting sales targets.
- Proactively manage performance by holding frequent performance check-ins with all staff, providing ongoing constructive performance feedback and coaching.
- Execute action plans that support improvement of employee survey results.Business Development
- Support the Sales Manager to assess local market opportunities to develop a proactive and effective customer development strategy to drive new customer acquisition, lapsed customer re-engagement, and cultivation of Tiffany Register (TR) customers.
- Communicate the client development strategy and the related individual objectives for each member of the branch.
- Ensure that brand standard levels are maintained and appropriate resources are allocated for client development events and campaigns, by partnering with Merchandising, Marketing and other groups as applicable

Profil recherché

The ideal candidate will have least 3-5 years of managerial experience in retail or luxury retail or relevant customer related experience (i.e., hospitality) and a former experience in managing the achievement of sales results. You will be an excellent communicator with a service centric approach to your work. You will have the ability to inspire trust, integrity, fairness and professionalism both with clients and staff members. You are flexible and willing to work non-traditional business hours including evenings, weekends and bank holidays in a fast-paced, diverse and changing environment. Language skills in German and English are needed. Tiffany & Co. employs innovative, collaborative and positive people who are passionate about luxury, sales and customer service. In return Tiffany employees receive excellent rewards, benefits as well as training and development opportunities. please send your resume in English!
Partager
Imprimer
Cliquer ici pour imprimer

Annonces similaires

Maintenance Supervisor

ESTÉE LAUDER COMPANIES
| Lachen

Supervisor Inbound Masterdata & Returns

ESTÉE LAUDER COMPANIES
| Lachen

Ce site est réservé aux professionnels de la mode, du luxe et de la beauté.