Store Director (m/f) - Zurich Store Opening
Description de l'entreprise
Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
Description du poste
Reporting to the Retail Director /Country Manager, the Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to customers, in particular Top Clients and VIPs, in order to guarantee store business goals.He/she represents the Company and is a proactive Sales professional who guarantee compliance with all procedures set by the Headquarters and aimed at managing Store Staff and ensuring that the Store runs efficiently.
A Business Developer:
Attract, recruit, develop, retain, and engage customers
Implement action plans to achieve sales target and P&L
Communicate high quality relevant feedbacks and reporting to HQ and/or staff
Know and monitor business environment including local competition
A Talent Leader and Developer:
Identify, attract, recruit, develop and retain talents
Motivate and challenge the team on a regular basis
A Brand Promoter:
Promote the culture of the brand internally and externally
Ensure store atmosphere upholds brand image
Build a network of people who have an impact on local and international
Luxury business to develop customers' loyalty (especially with Top Clients and VIPs)
A Process Manager:
Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization
Challenge current processes to ensure efficiency and effectiveness.
- Commitment to take part in an innovative project
- Significant experience in the sale of luxury goods or retail
- 3 to 5 years of successful experience in a managerial position (10 people)
- High sensitivity to customers experience and loyalty
- Exceptional interpersonal skills, persuasiveness
- Precision, organizational skills
- Adaptability, openness, risk taking, dynamic, listening abilities, curiosity
- High availability, responsiveness
- Product and Fashion sensitivity
- Mastering computer skills (Word and Excel)