Sales Associate – Boutique Zürich (German / English) Full Time (Temporary Position)

Pays :
Suisse
Région :
Zürich
Ville :
ZURICH
Catégorie :
Vente au détail
Type de contrat :
CDD
Type d'emploi :
Plein temps
Votre expérience :
2 à 5 ans
Date début :
November 2017
Langue :
Anglais(Courant)

Description de l'entreprise

Christian Louboutin opened his first boutique in 1992 in Paris. An artist and a craftsman with a passion for shoes, he is now considered to be one of the most influential fashion designers of his time. Louboutin’s collections combine wit, glamour, elegance and technical proficiency like none other. Since the brand’s launch, his creations have been immortalized in museums, on fashion week runways, red carpets, and in pop culture around the world. As a result, the Christian Louboutin brand name and his signature red sole are now among the most valuable trademarks in the fashion industry.

Description du poste

We are actually searching for a :


Sales Associate – Boutique Zürich
German / English
Full time (Temporary position)

Job mission

Provide an outstanding customer service experience (highly personalized and efficient) and be an excellent ambassador for the Christian Louboutin brand as part of a high performing sales team.

Main responsibilities

•Build quality relationships with customers resulting in strong sales records and customers’ loyalty by using advanced sales techniques
•Provide exceptional standards of customer experience surpassing customer expectations at every opportunity by following Christian Louboutin Sales Ceremony through the whole process of their experience
•Assess customer needs and advise on product ranges best suited
•Demonstrate and reflect the luxury brand image through customer service, attitude, personal grooming, dress code and behaviour
•Develop a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service
•Demonstrate a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets
•Attend and participate in all training and events as required
•Perform back-office activities such as: data entry into the system (customers and sales), inter store movements, stock counting, product receiving, daily closures, inventories, cleanliness of the sales floor, client database...
•Manage returned items, including filing any damage etc…
•Inform Management about litigations and escalate complex cases
•Ensure stock replenishment at all times and report shortages
•Support the visual merchandising to the highest standard
•Follow all company procedures in ordering, cash handling and other common practices
•Develop curiosity and knowledge of the competition and build network

Profil recherché

Profile

 
  • 2-3 years’ experience as Sales Associate (or similar position) for a luxury brand
  • Previous experience in selling high end luxury products (shoes and leather goods accessories) preferable    
  • Excellent understanding of store procedures and selling techniques
  • Passion for fashion luxury and for the brand
  • Strong communication and interpersonal skills
  • Confident and able to interact appropriately and professionally with customers in order to maximise sales 
  • Extremely customer service and results orientated
  • Motivated, positive and committed with a can do attitude 
  • Ability to achieve a strong sales record
  • Team player and willingness to perform varied tasks depending on the needs of the business
  • Excellent personal appearance – smart with a sense of individual style
  • Versatile and flexible
  • Strong follow up and customer service management
  • Excellent attention to details
  • Openminded and humble
  • Good computer skills (Microsoft Excel, ERP etc.)
 
Languages
  • Fluent in German and English a must
  • Additional languages are a plus
 
Please send your CV and application letter in English
 
Please note that if you don’t hear from us within 2 weeks after having submitted your application, you should consider your profile has not been selected.

Contact

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