Retail Operations After Sale Internship

Pays :
Suisse
Région :
Ticino
Ville :
LUGANO
Catégorie :
Commerce
Type de contrat :
Stage
Type d'emploi :
Plein temps
Expériences :
0 à 2 ans

Description de l'entreprise

Discretion, quality, and craftsmanship – Bottega Veneta has created a new standard of luxury since its founding in Vicenza in 1966. Steeped in the traditions of Italy's master leather craftsmen and long celebrated for its extraordinary leather goods, Bottega Veneta has recently emerged as one of the world's premier luxury brands. The company's famous motto, “When your own initials are enough,” expresses a philosophy of individuality and confidence that now applies to a range of products.

Description du poste

Main Assignments
- After sale analysis – After Sale scorecard build up, data gathering, analysis and internal benchmark, with the aim to find actions for processes improvement
- Tool analysis – evaluation of all the tools available, towards the relationship with the client and for internal process. Proposal for improvement
- Retail process mapping, at HQ and regional and store level – mapping of the current internal process. Proposal for improvement as budget and task allocation

Profil recherché

Qualifications

- Time management, autonomous task management

- Interest in luxury sector

- Analytical approach

- Excellent Excel and PPT knowledge

- Fluent in English, other languages are a plus

- Organized, detail oriented, deadline driven