Customer Service Coordinator
Description de l'entreprise
PHILIPP PLEIN is a highly successful luxury fashion brand. The driving force of the company is human inspiration and creativity with the aim to set trends rather than following them. This strong belief paved the way to become today’s international lifestyle brand.
All our collections can be seen as works of art and stand for nobility and perfection. Our every days challenge is always to live up to the expectations of our customers all over the world.
Description du poste
We are looking for someone who wants to learn how the fashion world works.
The person will be constantly in contact with customers and will have the opportunity to be part of a great team in a challenging and fast growing company.
You will support the Sales Back office team with everything related to order processing, reorders and deliveries.
You will maintain daily contact with the clients, all the showrooms in the world and all the internal divisions.
We offer you
You can expect a challenging position with a high degree of conscientious and cooperative work style teamed with a careful, thorough and accurate handling of detail. A strong sense of duty and a concern for the needs of others is very important.
You will be based in Lugano
- a strong communicator who is capable of working under pressure in a fast-paced industry
- flexible, well organized and good team player
- sales customer oriented and great at problem solving
- fluent in verbal and written English and German is a must
- desire to work in a fashion industry in a young and motivated team, a strong work ethic, great communication skills and sense of commitment
- knowledge of one or two further European languages (French, Italian, Spanish) is a plus
- strong computer skills in MS Office